Bill Gates once said, “Your most unhappy customers are your greatest source of learning.” Let’s state the obvious, customer experience is important, now more than ever before. But, with the state of technology, and multiple review platforms- it’s harder to manage customer feedback.
What if we told you we provide the tools that make optimizing and organizing your reviews a piece of cake.
Crash Course on Customer Reviews
We sat down with our friends, WebPunch to share the secret to success when it comes to customer reviews. It’s so simple, the webinar was only 30 mins!
Customer Review Integration
Meet WebPunch, a platform that allows you to collect, quantify, and view your customer feedback to make data-driven decisions about your business. As well as address specific areas that need improvement and recognize areas of success.
Now we come in….connect WebPunch with serviceminder.io to keep all your customer review data in one place and drive business outcomes.
Put simply, our integration allows you to manage your customer feedback all on one platform without lifting a finger.
Is it Really That Simple?
The answer is YES.
This integration is completely automated. Allowing you to sit back, relax and see what your customers are saying. This intuitive integration will provide a thorough report of your customer reviews, meaning it will pull your reviews from Google, Facebook, Yelp, and more!
Not only does it automatically organize your reviews from different platforms, but you can also sort the reviews to see them on brand level or by location.
Want To See For Yourself?
Check out our webinar with WebPunch for more information on how you can master customer reviews.
If you’d prefer a 1:1 session with a serviceminder expert to see how we can automate your daily business needs, including customer reviews click here to book a personalized demo.