As tech nerds, we love data- most importantly because it helps our customers save money, increase revenue, and grow their brands..without lifting a finger.

Yes, that’s right, all of the above can be done through the power of innovation and AUTOMATION using serviceminder. As the platform for managing and operating home service brands, it’s our mission to take the stress off franchisors by empowering franchisees.

As part of our comprehensive approach, we provide a variety of essential tracking reporting features. Here are a few serviceminder reporting features that eliminate tracking hurdles and increase productivity for home service franchises.

Revenue by Lead Source

First things first, know what’s worth measuring. Analyzing numbers and reports can be tedious so it's important to know what to look for.

One of serviceminder’s many great tools is Revenue by Lead Source reporting. When it comes to budgeting, this feature is your best friend.

Knowing which source is getting the most traction and identifying the ones that are not as successful can ultimately save you money. This is one of the many examples of how you can make financial decisions based on data with serviceminder.

serviceminder also allows franchisors to require minimum marketing spend for franchisees. Ultimately, this capability helps when budgeting to see where to cut back on an unsuccessful campaign or put more money into a successful campaign. Allowing monthly reminders to analyze current spending, so there are no surprises at the end of the year or quarter.

Imagine all your monthly reports, automated and consistent across the entire brand. No room for human error and no time wasted.

Call Tracking

Speaking of revenue by lead source, let’s talk about call tracking. We know that even in 2023 or some may call it the ‘digital era’, phone calls are still crucial to home services brands. serviceminder integrates with several different call centers to simplify workflow, but also supports another reporting source to provide even more information.

Whether it’s to schedule an appointment or ask a question, call tracking allows you to monitor the sales process and improve the client experience. You can track where the calls are coming from and when calls come in. This information helps determine where clients discover your brand and track the entire journey.

Call tracking can also enhance client experience because you can listen to their feedback and learn from each experience by recording phone calls. What better way to learn about your customers than hearing directly from your audience from real-life situations and conversations?

Royalty Reporting

As we’ve mentioned, serviceminder is the platform for managing and operating home services franchises. We understand the importance of royalties in the franchise business model..so of course, we created a feature to take the headaches out of this process.

This helpful and automated tool is called Royalty Reporting. This feature eliminates stress and hurdles for both the franchisors and franchisees. Our report even includes some basic marketing results data for easy reference while reviewing the royalty reports.

When planning a brand growth strategy, it’s helpful to easily access royalty reports to make your next move based on data and location performance.

Ready to Start Reporting?

Interested in serviceminder’s extensive reporting capabilities? We’d love to geek out with you. Feel free to reach out with any questions: [email protected] or book a demo here