How to unlock your brand’s potential with the right Franchise Operations System
Our Blog
Stay in the know! Check out our blog posts for industry tips and serviceminder updates
Is Your Tech Stack Hurting or Helping Operations?
Determine how technology is impacting your brand’s workflow and possibly the CX
How ServiceMinder Enhances the Client Experience
Create a 5-star experience with this award-winning franchise operating system.
New Features Alert: Report Subscriptions + Feedback & Issue Management
The new ServiceMinder features that will keep you informed, better performing, and above the norm.
Webinar Recap: Navigating the Rush
Need some tips during busy season? These industry experts gotcha covered.
Revolutionizing Service Brand Communications: The Power of Two-Way Texting
The communication tool crucial to service-based franchises.
Webinar Recap: Mastering Consistency
ServiceMinder & FranchiseFilming on Effective Processes and Brand Messaging
The Franchise Woman Podcast: Recap
Director of Marketing at ServiceMinder expresses gratitude for the women who have made significant strides in franchising and reflects on her path into the industry.
ServiceMinder’s 2024 Conference Schedule
Hitting the road? Connect with ServiceMinder this conference season
Meet the Founder: John Keene
The man behind the platform for managing and operating home service brands.
Thrive with ServiceMinder in 2024
How the #1 solution for managing and operating home service brands can help your brand reach its highest potential.
Consistency is Key: Reporting
Know what to track and how to record data at scale for your franchise brand
ServiceMinder's Spectacular Year: Breaking Records and Building Relationships
A record-breaking year for the award-winning platform, ServiceMinder. How the platform for managing and operating service brands grew overnight without losing their “small business” attitude and spirit.
Empower Frontline Workers, Influence Search Success, and CRM Solutions
Webinar Recap: IFA Lunch N’ Learn. Powered by WebPunch, ServiceMinder, and PromoRepublic
Partner Spotlight: Zubie + ServiceMinder
Road to Success: Fleet Management Made Simple
Consistency is Key: Boost Your Brand's Revenue Effortlessly
Part 2: How automating workflow and sales cycle for your franchisees can lead to growth
Recap: Disruption Interruption Podcast Interview
ServiceMinder CEO talks shop with PR powerhouse Karla Jo
ServiceMinder Awarded #1 by Entrepreneur Media
The platform for managing and operating home service franchises takes the cake!
Consistency is Key: Lead Acquisition
Part 1: How automating lead acquisition can benefit your franchise by driving revenue and improving client experience
Best Practices For Optimizing Operations
Perfect your franchise workflow. How to identify challenges, find the right solution and utilize tools.
How to Target Leads with Ease: Home Services Edition
Can your CRM do this? Optimize marketing efforts by targeting leads based on location, service type, and more.
ServiceMinder, an Awesome Place to Work
The platform for operating and managing home service brands wins franchise employee satisfaction award.
ServiceMinder + Netsertive Partnership
Home services CRM and marketing technology solution team up to simplify lead generation for franchises.
ServiceMinder + Transitiv Partnership
Top franchised-focused home services CRM teams up business intelligence and data warehousing powerhouse
Don’t Hesitate, Automate
Hey Home Services Franchisors, let us do the heavy lifting. serviceminder simplifies your entire workflow through automation and innovation.
The Secret to Elevating Your Remodeling Brand
Calling all project-based or remodeling brand Franchisors. You bring others' visions to life, now it's time for your own brand’s upgrade.
serviceminder 2023 Event Schedule
We want to meet you in person! Meet the CRM that takes the stress off franchisors by empowering franchisees through innovation and automation. Check out where you can connect with a serviceminder team member this calendar year.
Operate an Eco-Friendly Brand with Ease
Simple ways to make a positive impact without changing daily workflow
Be in the know, On-The-Go
The CRM that understands the ‘ins and outs’ of home services franchising like no other…
It’s 2023, How Are you Measuring?
Tips on how to utilize and collect data without lifting a finger.
How to Empower Franchisees
Calling all Franchisors looking to take the stress out of your workflow.
Franchise Networking Tips
Ready or not conference season is in full swing! 3 Tips to maximize your conference experiences.
Straight from the Suppliers
Need some tips to elevate your home service brand this year? We’ve got you covered. Learn how you can expand your tool belt in 2023.
serviceminder 2022 recap
Big thanks to all of you! The platform for managing and operating home services franchises shares gratitude as they reflect on 2022.
Add Financing to Your Franchise Model
Feeling impacts of inflation? Time to offer financing
Budget Tips for Home Service Franchises
Tips to conquer the dreadful task we all like to avoid
Streamlining Your Territory Management
Where to next? Plan your growth strategy and make your next move based on data.
serviceminder’s 10th Birthday
The story behind the award-winning home services tool
3 Benefits of Launching a Home Services Franchise
Are you Franchise-ready? Learn more about the unique, but lucrative franchise business model.
How to Add Financing to Your Sales Process
Stand out from competitors by offering financing options to your franchisees
Protect and Grow Your Franchise
See how you can secure your franchise and increase conversion rate
How to Organize Project Documentation in 1 Step
Access brand photos and videos with absolute ease.
Vetted Biz Interview: Home Service Platform Delivers Results
Our Founder, John Keene shares the story behind award-winning platform, serviceminder.
Road to Success: Fleet Management Made Simple
Ensure your drivers are on time, every time.
Can Your CRM Do This? Send Brownies to your Clients
See how you can wow your clients. Deliver brownies, handwritten notes, and more without lifting a finger!
How to Survive Busy Season: Home Services Edition
The tools that will empower your franchise during stressful times
The Secret to Mastering Customer Reviews
It’s 2022, do you know what your customers are saying?
Takeaways From the Modrn Business Podcast Interview With Our Founder, John Keene
serviceminder.io’s founder, John Keene met with Ryan Hicks of Modrn Business and share how serviceminder.io came to be and its impressive growth over the years.
Our Upcoming Participation in the IFA 2022 Annual Convention
serviceminder.io is happy to attend the franchising industry’s biggest event - the IFA 2022 Annual Convention! Learn more details on the convention here!
serviceminder’s Second Year on Entrepreneur Media’s Top Franchise List
serviceminder.io is proud to be on the Top Franchise List by Entrepreneur Media! Read more about this survey and ranking in this article!
5 CRM Adoption Challenges (and 5 Best Practices for Its Adoption)
Using CRM systems is extremely important for business success. In this blog, we examine CRM adoption challenges and provide ways to improve them.
15 Email Marketing Metrics You Should Be Tracking in 2021-2022
Email KPIs and metrics provide useful insights to perfect marketing tactics. Read this article to find out 15 metrics when examining your email marketing analytics and improve your marketing efforts and revenue.
How to Choose a CRM System for Small Business in 6 Steps [+ A Checklist]
Read our guide to CRM selection and learn everything you need to consider and know before purchasing a CRM, so you make the right choice!
9 Benefits of Using Field Service Management Software
Find 9 benefits of using field service management software in the post.
Getting Started on a Franchise — How to Franchise Your Business in 9 Steps
Creating a franchise increases capital and brand equity, offers unlimited scalability and risk reduction. Read on to learn how to franchise your own business.
What Makes a Good Franchise? 8 Tips on How to Be a Successful Franchise Owner
Whether you’re ready to open a franchise, or are merely toying with the idea, below are fundamental strategies necessary to acquire a competitive edge.
The Top 8 Benefits of Franchise Management Software for Your Business
Franchise management software is an excellent tool for managing your business. Learn the benefits of franchise management software for your business in this post!
7 Most Challenging Problems in Franchising Businesses
Today it becomes more difficult to build a unique and profitable franchise brand. Learn some basic issues in franchising and how to overcome them in this post!
9 Important KPIs for HVAC Businesses to Track
One of the most important factors to keep your business on track is to measure KPIs. Learn these KPIs to build a stronger HVAC business moving forward!
9 Benefits of Using Dispatch Software for Your Company
Dispatch scheduling software is a popular asset of a well-running field service business. Read this post to learn how dispatch software can benefit your company!
How to Choose Field Service Software for Small Business - 13 Things to Consider
To ensure you choose business software to best assist your business, there are many factors to consider, such as cost, customization, implementation, etc. Consider the following tips to help you make this decision.
Top 6 Field Service Management Software Providers: Comparing serviceminder.io to Other Providers
With so many field service management software on the market, it can be difficult to decide which will be the most effective for your business. We've compared the most popular ones. Check it out!
10 Best HVAC Dispatching Tips for Better Field Service Management
Knowing that your business is operating efficiently thanks to HVAC scheduling can save you time, money, and stress. Learn these 10 best HVAC dispatching tips!
Top 10 Benefits of HVAC Field Service Management Software to Get the Best HVAC Leads
Field service management software can help you keep track of the various moving parts of your company and automate processes. Here are only a few examples of how field management software can increase your HVAC company’s leads.
Top-8 Plumbing Business Management Tips
Plumbing service management software can help prepare your company for growth and assist you in automating tasks that are currently manual.
How to Attract and Manage Field Service Contractors
Check some tips for attracting top talent and integrating employees into your workforce.
Most Important Field Service Management Metrics to Track
Tracking KPIs allows your organization to collect important data and shows you whether or not you are hitting your business goals.
How to Grow Your Field Service Business
Field service businesses such as local plumbers, HVAC providers, repair services, or cleaning services must juggle many moving parts to be successful. From booking and managing appointments to dispatching the right field service members, growing a service business requires hard work.
6 Ways to Improve Your Field Service Business Operations
Business owners are constantly under pressure to ensure their business not only survives but thrives. Following such a difficult year, it’s even more important now that business owners have the right tools at their fingertips to help their companies operate efficiently.
What Is Field Service Management (FSM) Software?
With over 20 million field service technicians throughout the world, it’s safe to say these types of industries aren’t going away any time soon. Running this type of business on your own can be equal parts challenging and rewarding.
We’re Excited to Announce Our New Partnership with QuickBooks Online!
Our franchise management tool will be fully integrated with QuickBooks to save time and money for franchisees!
How to Choose Business Management Software for Your Company
Running a business isn’t for the faint of heart. It requires patience, attention to detail, and an undying commitment to running your company as efficiently as possible. As your business grows and evolves, you must have business process management software to unify your processes to ultimately run a smoother, healthier company.
Easy Lead Acquisition
How does serviceminder.io help with lead acquisition? By letting you point a form on your website or any of the popular landing page hosting sites such as Gravity Forms, you can feed leads directly into serviceminder.io.
Automate Your Brand's Operating System
When someone buys a franchise, a significant part of what they are buying is your franchise's process. This covers everything from how to get leads, how to sell to them, what you sell and how you track the results. They are essentially buying an "operating system" for a business. Your operating system can be as simple as an operations manual that describes how to do all of these things or a mix of process and technology. The more you implement and automate with technology, the easier it will be to implement as well as monitor and track the results of the franchisee.
Your Best Customer May Already be in Your Database
If you have a customer database that is just sitting there, only to be utilized for accounting and records keeping, then you are certainly missing out. In fact, it may be due to the operating system you utilize for your home services business. What if your most valuable customer is one that you performed home services for six or seven years ago but you don't even know it due to lack of customer and lead nurturing? That's where serviceminder.io comes in.
The serviceminder.io App
Yes, we have an app! And the best part is it's designed for the guys in the field and the owner and sales guys.
Building an Automated Marketing Pipeline
Does everyone that calls you book a job? Probably not - they probably reconsider on their own, realize the err in their ways and call you back later, right? Yeah, probably not. You need to be proactive in reaching out to these leads and convert as many of them as you can or you are leaving money on the table.
Every lead that contacts you costs you something. If you have a process to convert more of them into customers, your revenue per lead will go up, which puts more money directly into your pocket. So it makes sense to continue the conversation with prospects.
Every Business Wants More Business
Every business wants more business. Even if they say "we have too much business" all they are really saying is once they have their current growth spurt figured out, they will want more business.
How do you get more business? Marketing.
A Picture Is Worth a Thousand Words
Have you ever had a customer call with a problem that you're pretty sure you can take care of but it's kind of hard to tell from their description? The customer just wants their problem solved but you need to make sure that you price it right or that you can even commit to doing the work. Sometimes words just aren't enough to communicate. Sometimes a picture is worth a thousand words.
Why You Can't Afford to Ignore Digital Marketing
In this guest post from our latest integration partner Signpost, learn from Jenny Hayward how you can be more effective with your digital marketing strategy.
Manage By Data, Not Hunches
When you head to the Walmarts to make a major purchase, you've researched the brands, the features, the costs and so you know you're getting a good deal.
Why don't you put that much research into running your business?
Integrating with Infusionsoft
Sure, serviceminder.io's got a great marketing automation tool called Drips. And built-in is always nice because there's less of a chance data is going to get out of sync.
But Infusionsoft ain't bad either.
serviceminder.io - 4
We're excited to announce our next major release, version 4, available now. With more integration capabilities, marketing automation and reporting than ever before.
Emailing Your Customers and Prospects?
Everybody sends emails to their customers and prospects. Maybe it's related to a proposal or an upcoming appointment. They may have a question about warranty or service. And you probably send those emails from multiple devices. So how do you archive and track all those emails?
Still Downloading Lists of Emails?
You want to do targeted email campaigns. So you go into your CRM, filter the list you want, download it, then switch over to your email tool, upload the list, write and test your message and hit send. Repeat.
Tracking New and Repeat Revenue
Many service businesses rely on regular, repeat revenue from existing customers. It's important to have the tools to track how well your repeat business is doing.
Put Your Best Foot Forward
Running a service business entails a lot more than just showing up and fixing the problem. To win the confidence of complete strangers, you need to look like you know what you're doing and always put your best foot forward.
Subscription Type Services
Some services involve a series of visits. Scheduling and keeping track of each visit can be a real pain. That's why it's important to incorporate subscription services in any scheduling system you consider.
Customer Scheduling Notifications
Customer calls. You make their appointment for "sometime on Tuesday." Sound familiar? Believe it or not, they'd probably like something a little more specific than that...
Web-based Appointment Scheduling
Web-based appointment software is pretty common. There are literally dozens and dozens of service providers that will help you fill up your day with appointments.