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Our Blog
Stay in the know! Check out our blog posts for industry tips and serviceminder updates
November 6, 2024
ServiceMinder Updates: Catch Up with Your Favorite Franchise Nerds
October 23, 2024
Streamline Operations: Recurring Workflow Edition
How Franchise Operating System ServiceMinder removes workflow hurdles for recurring franchise brands
August 27, 2024
FOS VS. CRM: Pick Your Fighter
How to unlock your brand’s potential with the right Franchise Operations System
July 16, 2024
Is Your Tech Stack Hurting or Helping Operations?
Determine how technology is impacting your brand’s workflow and possibly the CX
June 26, 2024
How ServiceMinder Enhances the Client Experience
Create a 5-star experience with this award-winning franchise operating system.
May 21, 2024
New Features Alert: Report Subscriptions + Feedback & Issue Management
The new ServiceMinder features that will keep you informed, better performing, and above the norm.
May 7, 2024
Webinar Recap: Navigating the Rush
Need some tips during busy season? These industry experts gotcha covered.
April 23, 2024
Revolutionizing Service Brand Communications: The Power of Two-Way Texting
The communication tool crucial to service-based franchises.
April 9, 2024
Webinar Recap: Mastering Consistency
ServiceMinder & FranchiseFilming on Effective Processes and Brand Messaging
March 26, 2024
The Franchise Woman Podcast: Recap
Director of Marketing at ServiceMinder expresses gratitude for the women who have made significant strides in franchising and reflects on her path into the industry.
March 12, 2024
ServiceMinder’s 2024 Conference Schedule
Hitting the road? Connect with ServiceMinder this conference season
February 27, 2024
Meet the Founder: John Keene
The man behind the platform for managing and operating home service brands.
February 5, 2024
Thrive with ServiceMinder in 2024
How the #1 solution for managing and operating home service brands can help your brand reach its highest potential.
January 10, 2024
Consistency is Key: Reporting
Know what to track and how to record data at scale for your franchise brand
December 19, 2023
ServiceMinder's Spectacular Year: Breaking Records and Building Relationships
A record-breaking year for the award-winning platform, ServiceMinder. How the platform for managing and operating service brands grew overnight without losing their “small business” attitude and spirit.
November 28, 2023
Empower Frontline Workers, Influence Search Success, and CRM Solutions
Webinar Recap: IFA Lunch N’ Learn. Powered by WebPunch, ServiceMinder, and PromoRepublic
November 8, 2023
Partner Spotlight: Zubie + ServiceMinder
Road to Success: Fleet Management Made Simple
October 24, 2023
Consistency is Key: Boost Your Brand's Revenue Effortlessly
Part 2: How automating workflow and sales cycle for your franchisees can lead to growth
October 13, 2023
Recap: Disruption Interruption Podcast Interview
ServiceMinder CEO talks shop with PR powerhouse Karla Jo
September 26, 2023
ServiceMinder Awarded #1 by Entrepreneur Media
The platform for managing and operating home service franchises takes the cake!
September 7, 2023
Consistency is Key: Lead Acquisition
Part 1: How automating lead acquisition can benefit your franchise by driving revenue and improving client experience
August 17, 2023
Best Practices For Optimizing Operations
Perfect your franchise workflow. How to identify challenges, find the right solution and utilize tools.
July 25, 2023
How to Target Leads with Ease: Home Services Edition
Can your CRM do this? Optimize marketing efforts by targeting leads based on location, service type, and more.
July 11, 2023
ServiceMinder, an Awesome Place to Work
The platform for operating and managing home service brands wins franchise employee satisfaction award.
June 27, 2023
ServiceMinder + Netsertive Partnership
Home services CRM and marketing technology solution team up to simplify lead generation for franchises.
June 6, 2023
ServiceMinder + Transitiv Partnership
Top franchised-focused home services CRM teams up business intelligence and data warehousing powerhouse
May 24, 2023
Don’t Hesitate, Automate
Hey Home Services Franchisors, let us do the heavy lifting. serviceminder simplifies your entire workflow through automation and innovation.
May 9, 2023
The Secret to Elevating Your Remodeling Brand
Calling all project-based or remodeling brand Franchisors. You bring others' visions to life, now it's time for your own brand’s upgrade.
April 25, 2023
serviceminder 2023 Event Schedule
We want to meet you in person! Meet the CRM that takes the stress off franchisors by empowering franchisees through innovation and automation. Check out where you can connect with a serviceminder team member this calendar year.
April 5, 2023
Operate an Eco-Friendly Brand with Ease
Simple ways to make a positive impact without changing daily workflow
March 21, 2023
Be in the know, On-The-Go
The CRM that understands the ‘ins and outs’ of home services franchising like no other…
March 7, 2023
It’s 2023, How Are you Measuring?
Tips on how to utilize and collect data without lifting a finger.
February 20, 2023
How to Empower Franchisees
Calling all Franchisors looking to take the stress out of your workflow.
February 7, 2023
Franchise Networking Tips
Ready or not conference season is in full swing! 3 Tips to maximize your conference experiences.
January 24, 2023
Straight from the Suppliers
Need some tips to elevate your home service brand this year? We’ve got you covered. Learn how you can expand your tool belt in 2023.
January 5, 2023
serviceminder 2022 recap
Big thanks to all of you! The platform for managing and operating home services franchises shares gratitude as they reflect on 2022.
December 19, 2022
Add Financing to Your Franchise Model
Feeling impacts of inflation? Time to offer financing
November 28, 2022
Budget Tips for Home Service Franchises
Tips to conquer the dreadful task we all like to avoid
November 9, 2022
Streamlining Your Territory Management
Where to next? Plan your growth strategy and make your next move based on data.
October 13, 2022
serviceminder’s 10th Birthday
The story behind the award-winning home services tool
September 21, 2022
3 Benefits of Launching a Home Services Franchise
Are you Franchise-ready? Learn more about the unique, but lucrative franchise business model.
September 8, 2022
3 Tips for Emerging Home Services Brands
Take your business to the next level
August 4, 2022
How to Add Financing to Your Sales Process
Stand out from competitors by offering financing options to your franchisees
July 27, 2022
Protect and Grow Your Franchise
See how you can secure your franchise and increase conversion rate
July 11, 2022
Improving Customer Experience: Social Geek Recap
Social Geek Radio Interview recap
June 27, 2022
How to Organize Project Documentation in 1 Step
Access brand photos and videos with absolute ease.
June 8, 2022
Vetted Biz Interview: Home Service Platform Delivers Results
Our Founder, John Keene shares the story behind award-winning platform, serviceminder.
May 26, 2022
Road to Success: Fleet Management Made Simple
Ensure your drivers are on time, every time.
May 13, 2022
Can Your CRM Do This? Send Brownies to your Clients
See how you can wow your clients. Deliver brownies, handwritten notes, and more without lifting a finger!
April 20, 2022
Why Your Home Services Brand Should Go Digital
Save Time, Money, and Trees!
March 25, 2022
How to Survive Busy Season: Home Services Edition
The tools that will empower your franchise during stressful times
March 9, 2022
The Secret to Mastering Customer Reviews
It’s 2022, do you know what your customers are saying?
January 25, 2022
Takeaways From the Modrn Business Podcast Interview With Our Founder, John Keene
serviceminder.io’s founder, John Keene met with Ryan Hicks of Modrn Business and share how serviceminder.io came to be and its impressive growth over the years.
January 20, 2022
Our Upcoming Participation in the IFA 2022 Annual Convention
serviceminder.io is happy to attend the franchising industry’s biggest event - the IFA 2022 Annual Convention! Learn more details on the convention here!
January 19, 2022
serviceminder’s Second Year on Entrepreneur Media’s Top Franchise List
serviceminder.io is proud to be on the Top Franchise List by Entrepreneur Media! Read more about this survey and ranking in this article!
January 19, 2022
5 CRM Adoption Challenges (and 5 Best Practices for Its Adoption)
Using CRM systems is extremely important for business success. In this blog, we examine CRM adoption challenges and provide ways to improve them.
December 15, 2021
15 Email Marketing Metrics You Should Be Tracking in 2021-2022
Email KPIs and metrics provide useful insights to perfect marketing tactics. Read this article to find out 15 metrics when examining your email marketing analytics and improve your marketing efforts and revenue.
December 8, 2021
How to Choose a CRM System for Small Business in 6 Steps [+ A Checklist]
Read our guide to CRM selection and learn everything you need to consider and know before purchasing a CRM, so you make the right choice!
November 18, 2021
9 Benefits of Using Field Service Management Software
Find 9 benefits of using field service management software in the post.
October 26, 2021
Getting Started on a Franchise — How to Franchise Your Business in 9 Steps
Creating a franchise increases capital and brand equity, offers unlimited scalability and risk reduction. Read on to learn how to franchise your own business.
October 26, 2021
What Makes a Good Franchise? 8 Tips on How to Be a Successful Franchise Owner
Whether you’re ready to open a franchise, or are merely toying with the idea, below are fundamental strategies necessary to acquire a competitive edge.
September 21, 2021
The Top 8 Benefits of Franchise Management Software for Your Business
Franchise management software is an excellent tool for managing your business. Learn the benefits of franchise management software for your business in this post!
September 21, 2021
7 Most Challenging Problems in Franchising Businesses
Today it becomes more difficult to build a unique and profitable franchise brand. Learn some basic issues in franchising and how to overcome them in this post!
August 11, 2021
9 Important KPIs for HVAC Businesses to Track
One of the most important factors to keep your business on track is to measure KPIs. Learn these KPIs to build a stronger HVAC business moving forward!
August 11, 2021
9 Benefits of Using Dispatch Software for Your Company
Dispatch scheduling software is a popular asset of a well-running field service business. Read this post to learn how dispatch software can benefit your company!
July 27, 2021
How to Choose Field Service Software for Small Business - 13 Things to Consider
To ensure you choose business software to best assist your business, there are many factors to consider, such as cost, customization, implementation, etc. Consider the following tips to help you make this decision.
July 27, 2021
Top 6 Field Service Management Software Providers: Comparing serviceminder.io to Other Providers
With so many field service management software on the market, it can be difficult to decide which will be the most effective for your business. We've compared the most popular ones. Check it out!
July 13, 2021
10 Best HVAC Dispatching Tips for Better Field Service Management
Knowing that your business is operating efficiently thanks to HVAC scheduling can save you time, money, and stress. Learn these 10 best HVAC dispatching tips!
June 25, 2021
Top 10 Benefits of HVAC Field Service Management Software to Get the Best HVAC Leads
Field service management software can help you keep track of the various moving parts of your company and automate processes. Here are only a few examples of how field management software can increase your HVAC company’s leads.
May 11, 2021
Top-8 Plumbing Business Management Tips
Plumbing service management software can help prepare your company for growth and assist you in automating tasks that are currently manual.
May 6, 2021
How to Attract and Manage Field Service Contractors
Check some tips for attracting top talent and integrating employees into your workforce.
May 6, 2021
Most Important Field Service Management Metrics to Track
Tracking KPIs allows your organization to collect important data and shows you whether or not you are hitting your business goals.
April 19, 2021
How to Grow Your Field Service Business
Field service businesses such as local plumbers, HVAC providers, repair services, or cleaning services must juggle many moving parts to be successful. From booking and managing appointments to dispatching the right field service members, growing a service business requires hard work.
April 16, 2021
6 Ways to Improve Your Field Service Business Operations
Business owners are constantly under pressure to ensure their business not only survives but thrives. Following such a difficult year, it’s even more important now that business owners have the right tools at their fingertips to help their companies operate efficiently.
April 15, 2021
What Is Field Service Management (FSM) Software?
With over 20 million field service technicians throughout the world, it’s safe to say these types of industries aren’t going away any time soon. Running this type of business on your own can be equal parts challenging and rewarding.
April 14, 2021
We’re Excited to Announce Our New Partnership with QuickBooks Online!
Our franchise management tool will be fully integrated with QuickBooks to save time and money for franchisees!
April 9, 2021
How to Choose Business Management Software for Your Company
Running a business isn’t for the faint of heart. It requires patience, attention to detail, and an undying commitment to running your company as efficiently as possible. As your business grows and evolves, you must have business process management software to unify your processes to ultimately run a smoother, healthier company.
January 13, 2020
Easy Lead Acquisition
How does serviceminder.io help with lead acquisition? By letting you point a form on your website or any of the popular landing page hosting sites such as Gravity Forms, you can feed leads directly into serviceminder.io.
November 5, 2019
Automate Your Brand's Operating System
When someone buys a franchise, a significant part of what they are buying is your franchise's process. This covers everything from how to get leads, how to sell to them, what you sell and how you track the results. They are essentially buying an "operating system" for a business. Your operating system can be as simple as an operations manual that describes how to do all of these things or a mix of process and technology. The more you implement and automate with technology, the easier it will be to implement as well as monitor and track the results of the franchisee.
October 24, 2019
Your Best Customer May Already be in Your Database
If you have a customer database that is just sitting there, only to be utilized for accounting and records keeping, then you are certainly missing out. In fact, it may be due to the operating system you utilize for your home services business. What if your most valuable customer is one that you performed home services for six or seven years ago but you don't even know it due to lack of customer and lead nurturing? That's where serviceminder.io comes in.
September 5, 2019
The serviceminder.io App
Yes, we have an app! And the best part is it's designed for the guys in the field and the owner and sales guys.
July 11, 2016
Building an Automated Marketing Pipeline
Does everyone that calls you book a job? Probably not - they probably reconsider on their own, realize the err in their ways and call you back later, right? Yeah, probably not. You need to be proactive in reaching out to these leads and convert as many of them as you can or you are leaving money on the table.
Every lead that contacts you costs you something. If you have a process to convert more of them into customers, your revenue per lead will go up, which puts more money directly into your pocket. So it makes sense to continue the conversation with prospects.
June 20, 2016
Every Business Wants More Business
Every business wants more business. Even if they say "we have too much business" all they are really saying is once they have their current growth spurt figured out, they will want more business.
How do you get more business? Marketing.
May 17, 2016
A Picture Is Worth a Thousand Words
Have you ever had a customer call with a problem that you're pretty sure you can take care of but it's kind of hard to tell from their description? The customer just wants their problem solved but you need to make sure that you price it right or that you can even commit to doing the work. Sometimes words just aren't enough to communicate. Sometimes a picture is worth a thousand words.
May 1, 2016
Why You Can't Afford to Ignore Digital Marketing
In this guest post from our latest integration partner Signpost, learn from Jenny Hayward how you can be more effective with your digital marketing strategy.
April 22, 2016
Manage By Data, Not Hunches
When you head to the Walmarts to make a major purchase, you've researched the brands, the features, the costs and so you know you're getting a good deal.
Why don't you put that much research into running your business?
February 10, 2016
Integrating with Infusionsoft
Sure, serviceminder.io's got a great marketing automation tool called Drips. And built-in is always nice because there's less of a chance data is going to get out of sync.
But Infusionsoft ain't bad either.
January 31, 2016
serviceminder.io - 4
We're excited to announce our next major release, version 4, available now. With more integration capabilities, marketing automation and reporting than ever before.
September 20, 2015
Emailing Your Customers and Prospects?
Everybody sends emails to their customers and prospects. Maybe it's related to a proposal or an upcoming appointment. They may have a question about warranty or service. And you probably send those emails from multiple devices. So how do you archive and track all those emails?
February 16, 2015
Still Downloading Lists of Emails?
You want to do targeted email campaigns. So you go into your CRM, filter the list you want, download it, then switch over to your email tool, upload the list, write and test your message and hit send. Repeat.
September 30, 2014
Tracking New and Repeat Revenue
Many service businesses rely on regular, repeat revenue from existing customers. It's important to have the tools to track how well your repeat business is doing.
August 13, 2014
Put Your Best Foot Forward
Running a service business entails a lot more than just showing up and fixing the problem. To win the confidence of complete strangers, you need to look like you know what you're doing and always put your best foot forward.
August 11, 2014
Subscription Type Services
Some services involve a series of visits. Scheduling and keeping track of each visit can be a real pain. That's why it's important to incorporate subscription services in any scheduling system you consider.
August 11, 2014
Customer Scheduling Notifications
Customer calls. You make their appointment for "sometime on Tuesday." Sound familiar? Believe it or not, they'd probably like something a little more specific than that...
August 11, 2014
Web-based Appointment Scheduling
Web-based appointment software is pretty common. There are literally dozens and dozens of service providers that will help you fill up your day with appointments.
August 11, 2014
Proposal Options
Everybody wants a choice. Even customers. When you're building proposals, it's important to have the ability to give your customer the choices they want.